Mission Electronics

CLIENT SUPPORT

Mission Electronics dedicated service department is available for technical support and onsite service for on-site troubleshooting and repair of your AV system. Our service coordinator is available by phone or email for assistance.

EXTENDED SERVICE & SUPPORT PROGRAM (ESSP) 

An extremely valuable component of the products and services that Mission Electronics offers is the MEI Extended Service and Support Program (ESSP). This program is every bit as important to your system as the design, integration and technical services. It provides semi-annual system checks and scheduled maintenance, servicing of failed equipment under warranty, priority placement for service calls and software updates. Think of us as your off-site audio video facilities management team.

REMOTE MONITORING & MANAGEMENT

Using the latest technology, MEI is able to monitor the components of your system from our office and preventatively check for any malfunctions or problems.

TECHNICAL KNOWLEDGE

Our highly trained technicians can take the worry out of system maintenance for you. We are committed to providing excellent service for our clients. All of our technical staff members have passed CTS certification courses and testing with AVIXA (Audiovisual and Integrated Experience Association), the premier trade association for the audio video community. We regularly send our staff to continuing education classes and many hold advanced level certifications.
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